Public Interest Score Calculator: Understanding How Organisations Qualify for Whistleblowing Protections

Two nuances generic pages get wrong: holder points count INDIVIDUALS with a beneficial interest, not entities; and the turnover path catches low-headcount/high-turnover firms, so "we're small" is not safety
Most organisations get this calculation wrong. The resulting miscalculation can leave you non-compliant without realising it, or conversely, investing in infrastructure you may not yet need. This guide explains the two most common errors, shows you how to calculate your score correctly, and provides a calculator to do it in seconds.
What Is a Public Interest Score?
Under the EU Whistleblowing Directive 2019/1937, a public interest entity is defined (in Article 8) as any undertaking that either:
- Employs an average of 50 or more workers during a calendar year, or
- Meets a composite "public interest" threshold based on financial scale and complexity.
The Directive leaves the definition of that composite threshold to member states. Most EU member states, and particularly South Africa's regulatory framework drawing on international precedent, use a "Public Interest Score" model. In South Africa, this is set out in the Companies Act regulations, specifically Regulation 26(2).
The Public Interest Score combines four factors:
- Average number of employees (1 point per employee)
- Third-party liability (1 point per R1 million)
- Turnover (1 point per R1 million)
- Number of beneficial interest holders or members (1 point per individual)
A score of 500 or above means your organisation is classified as a public interest entity and must establish internal whistleblowing channels under the Directive's Article 8 requirement.
Error 1: Counting Entities Instead of Individuals in Beneficial Ownership
The first and most expensive mistake is treating shareholding entities as single points.
Consider this real scenario:
Your organisation is owned by three holding companies. Those three holding companies are themselves held by a single private equity firm. It looks, on paper, like a simple structure – three shareholders.
But the Public Interest Score counts not the three holding companies. It counts every natural person with a beneficial interest in your organisation.
Behind those three entities sit 400 individual investors, funds, and beneficial owners.
Your Public Interest Score calculation therefore includes 400 points for beneficial interest holders – plus the points for employees, turnover, and any third-party liabilities.
Why does this matter?
Because organisations often misunderstand "shareholder" to mean "entity". If your compliance team checks your register and sees three shareholding companies, they may conclude you have a score of 3 (from ownership) plus your employee and turnover points. The actual score, traced back to natural persons, is 403 (from ownership) plus those other factors – likely pushing you well above 500 without realising it.
Regulation 26(2) is explicit: the points attach to beneficial interest holders and members. Beneficial interest means the natural person, not the corporate veil above them.
How do you identify all beneficial interest holders?
Start with your shareholders' register. Then look through each shareholder. If a shareholder is a legal entity, identify the individuals who own that entity. Continue tracing upward until you reach natural persons. Every individual at the end of that chain counts as one point.
This is why many organisations with apparently "simple" ownership find they are public interest entities: the complexity lies beneath the corporate layer, not above it.
Error 2: The Turnover Path Catches Small Headcount, High-Turnover Firms
The second error is assuming that "we're small" means "we're not a public interest entity".
Small is ambiguous. What matters is not headcount alone – it's the combination of scale.
Look at this example:
A trading, property, or financial-services firm. It operates efficiently with 100 employees. But because of the nature of its business – trading fast-moving inventory, holding property portfolios, or managing high-value client assets – its annual turnover is R400 million.
The Public Interest Score calculation:
- Average employees: 100 points
- Turnover: 400 points (R400m ÷ R1m)
- Total: 500 points
That organisation has reached the threshold without a single acquisition, multiple shareholders, or large debts. It is a public interest entity by turnover alone.
The misconception of "small" often leads to organisations delaying the establishment of formal whistleblowing channels because headcount feels manageable. But a lean, efficient operation with high asset turnover or transaction volume can easily cross the 500-point threshold based on revenue factors alone.
This is why compliance frameworks increasingly focus on turnover as a proxy for organisational complexity and systemic risk, regardless of how many people work there.
How to Calculate Your Public Interest Score: Step-by-Step
Step 1: Count Your Average Employees
Take the average headcount over the calendar year you're assessing. This includes full-time and part-time employees. Multiply by 1. This is your employee score.
Step 2: Calculate Third-Party Liability
Identify any third-party liabilities on your balance sheet (e.g., loans, deferred revenue, trade payables). Divide the total by R1 million and round down. This is your liability score.
Step 3: Determine Your Turnover
Take your annual revenue (turnover) for the relevant calendar year. Divide by R1 million and round down. This is your turnover score.
Step 4: Trace Beneficial Ownership
Create a list of every natural person with a beneficial interest in your organisation, working backwards through all legal entities that hold shares. Count each individual once, regardless of how many shares they hold or which entities they hold them through. This is your beneficial holder score.
Step 5: Add Them Together
Total score = employees + third-party liability + turnover + beneficial holders.
If your total is 500 or more, you are a public interest entity and must implement formal whistleblowing compliance measures.
Frequently Asked Questions
Q1: Do I need to count beneficial owners if I'm a private company with a few family shareholders?
A: Yes. The regulation requires you to count every individual with a beneficial interest, regardless of whether your company is private or public, and regardless of whether those individuals are family members. The key word is "beneficial" – if a person ultimately stands to benefit from ownership, they count toward the score, even if they hold shares through a trust, foundation, or holding company.
Q2: If our turnover is R600 million but we only have 80 employees, are we still a public interest entity?
A: Yes. Your Public Interest Score would include 80 points for employees and 600 points for turnover, totalling 680 (before adding any third-party liabilities or beneficial holders). You exceed the 500-point threshold on turnover alone. Headcount is not the determining factor – scale and complexity are.
Q3: What if our shareholding is held entirely by one legal entity – does that count as 1 point or do we trace through to individuals?
A: You must trace through to individuals. If a single legal entity owns your organisation, but that legal entity is itself owned by 50 natural persons, your beneficial holder score is 50, not 1. The regulation explicitly defines the factor as "beneficial interest holders," which means natural persons with ultimate beneficial ownership.
Q4: Do employee share schemes add to the beneficial holder count?
A: Yes, if the employees own beneficial interest in those shares. If 200 employees each hold shares through an employee share scheme, and those shares represent a beneficial interest in the organisation, they each count as one beneficial holder. The total would include all 200 as separate points.
Q5: Can we reduce our Public Interest Score by restructuring our shareholding?
A: The calculation is based on underlying beneficial ownership, not legal structure. You cannot artificially lower the score by interposing more legal entities between beneficial owners and your organisation. Regulators and courts look to substance over form. The key is to calculate honestly and, if you are a public interest entity, ensure you have the necessary whistleblowing infrastructure in place.
What Happens If You're a Public Interest Entity?
If your Public Interest Score is 500 or above, you must establish internal whistleblowing channels. This means:
- A safe, confidential reporting mechanism where employees can report concerns about breaches of law or serious misconduct without fear of retaliation.
- Clear policies that explain the process and protections available to whistleblowers.
- An independent person or committee responsible for receiving and investigating reports.
- Documented procedures for handling reports, investigating them fairly, and providing feedback to the whistleblower.
- Protection against retaliation – your organisation must not penalise anyone for making a good-faith report.
Many organisations choose to use dedicated software to manage this process, ensuring confidentiality, audit trails, and compliance documentation.
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