Refund Policy

At Xono.Online, we strive to provide the best subscription services to our customers. If you are not entirely satisfied with your subscription, you may request a return and refund within 30 days of your initial subscription start date.
To be eligible for a return and refund, your subscription must meet the following criteria:
  • The request for return and refund must be made within 30 days of your initial subscription start date.
  • No services included in the subscription should have been utilized during this period.
  • You should provide proof of purchase or subscription details.
If you encounter any issues or have concerns about your subscription, please notify us immediately. We will work diligently to address the problem and find an appropriate resolution.
Upon approval of your return and refund request, we will notify you. If approved, the refund will be processed using the original payment method within 10 business days. It's important to note that your bank or credit card company may take additional time to process and post the refund to your account.
If more than 15 business days have passed since the approval of your return request and you have not received the refund, please reach out to us at for further assistance.
If you have any questions or concerns about this Refund Policy, you can contact us via:
Last Updated: 1/30/2024. We may update and change this Refund Policy and you are advised to check it from time to time.