30-DAY RETURN POLICY
At Xono.Online, we strive to provide the best subscription
services to our
customers. If you are not entirely satisfied with your subscription, you may
request a return and refund within 30 days of your initial subscription start
date.
ELIGIBILITY FOR RETURN
To be eligible for a return and refund, your subscription
must meet the
following criteria:
- The request for return and refund must be made within 30 days of
your initial subscription start date.
- No services included in the subscription should have been utilized
during this period.
- You should provide proof of purchase or subscription details.
ISSUES
If you encounter any issues or have concerns about your
subscription,
please notify us immediately. We will work diligently to address the problem
and find an appropriate resolution.
REFUNDS
Upon approval of your return and refund request, we will
notify you. If
approved, the refund will be processed using the original payment method
within 10 business days. It's important to note that your bank or credit card
company may take additional time to process and post the refund to your
account.
LATE REFUNDS
If more than 15 business days have passed since the approval of your return
request and you have not received the refund, please reach out to us
at
hello@xono.online for further assistance.
CONTACT US
If you have any questions or concerns about this Refund Policy, you can
contact us via:
Last Updated: 1/30/2024. We may update and change
this
Refund Policy and you are advised to check it from
time to time.